Youth Specialties offers some advice for how youth workers can make the most of e-mail. The basic lesson is e-mail won’t replace mailings or phone calls as the communication vehicle of choice (why not? of the e-mails the author collected, less than half actually read and responded to e-mails when tested). But for those who have embraced e-mail, it can be effective. Know the difference and take advantage of it.
(and we’ll forgive the author for continually referring to e-mail as “eMail”)