In 55% of Protestant churches a human does not answer the phone.
In 19% of Protestant churches the phone goes unanswered, either by a person or a machine.
Ouch. If someone calls your church looking for service times, a good youth group, or God, what will they find? Maybe having a person answer the phone 24/7 is unrealistic, but does your church at least make basic information available on voice mail? Giving Sunday morning service times, basic directions, and a welcoming message are a must, and it wouldn’t hurt to throw out a web site for more info. And we shouldn’t have to to tell you to return those calls. (Source: The Barna Group, January 26, 2004)