I would also recommend Survey Monkey. We just did an all-church survey with them and had a fantastic response, especially being able to just send an e-mail out to our e-mail list that took them directly to it.

As a professional researcher, I prefer using Survey Monkey to a lot of the alternatives. It's great for church surveys if you have an email list or want to drive traffic through a pop-up invitation on your web site.

I recommend the subscription option over the freebie, even if you're just doing a one-time survey. It's well worth the $20 (per month, unsubscribe at will) to be able to brand the survey, redirect people to your web site at the end, create skip patterns and filter/share/download results.

If your survey doesn't have sensitive content, the list management tool is great. It allows you to track responses and send reminders to non-respondents. Response rates will often increase by half with a well-written reminder.

There are also tools available for doing online focus groups as well. The interaction can be really good for getting feedback on potential changes and other issues that need more attention than a multiple-choice question will provide. They are more costly than doing surveys, but I and others who subscribe to an online focus group service can help you do it on the cheap.

Thanks so much for the link to Granger's survey. We are doing our annual survey this weekend and while it was too late to change ours, we will definitely steal some of the ideas for next year.

In case anyone is interested, you can download a copy of our's here: http://www.noelheikkinen.com/resources/riverviewsurvey.pdf

To anyone that may be interested, there is also http://www.mychurchsurvey.com - a similar website that has been specifically designed to allow churches to create online surveys, deploy them through an email, or on a church website, and analyze the results online. The charts are awesome, and their pre-built surveys are all church specific. Pre-built surveys can also be edited. They are also only $20/month.